Jay Sella Webmaster + Point-of-Contact [Volunteer]

Middlesex Beach Association

An HOA for a private community on the Eastern Shore with nearly 250 properties.

Highlights:

  • Carried out a complete overhaul of HOA's website, serving 1,400 users/month
  • Served as a point-of-contact between the Board, employees, owners, and property management, exchanging 1,000+ emails over a 3-year span
  • Published 880 ownership record changes resulting in a 62% increase in reliable homeowner communication channels
  • Implemented a mass communication service to reliably communicate with owners, sending 74 email campaigns with an average 75% engagement rate
  • Crafted + developed a Hologram + QR Code Verification System, responsible for 5,000+ scans/year (during peak summer months)
  • Designed, marketed, and sold $6,300 worth of merchandise for a community fundraiser (at no cost to the HOA)

Website:

Webmaster + Point-of-Contact [Volunteer]

The Marketplace:

Designed + Sold Products [Fundraiser]

As part of an initiative to enliven community spirit and help generate revenue to curb HOA dues, I designed and sold Middlesex-themed apparel, umbrellas, drink koozies, totes, and stickers. This also resulted in the development of a website for people to view the products, reserve their purchases, and communicate with our group.

Designs:

 

Designed + coded from scratch in the Washington, D.C. area.
Some icons made by various contributors via www.flaticon.com.

© 2020 Jay Sella. All Rights Reserved.